Town of Danvers, MA
Danvers Water The water metering improvements project will include meter replacement and radio module installation at approximately 11,000 water utility customers in Danvers MA and Middleton MA. A pilot deployment of the metering systems was completed in the summer of 2011, and Town-wide deployment with NMS will begin in February of 2012. All water customers will receive a notice announcing the start of the Town-wide deployment program. Additional notices will be sent to customers when NMS begins work in your section of Town. The notice will request that you contact NMS to schedule a water meter replacement appointment. Access to customer’s premise will be required to install the new water meter and radio equipment, as most water meters are located inside of properties in the basement or in a utility room. The installation process takes about 20 minutes to complete during which a brief water service interruption of five to ten minutes will occur. Upon receipt of your mail notice from National Metering Services, Inc. you may call toll free 1-888-448-0009 to schedule an appointment, or use our online E-Appointments appointment request form. Appointments are available during normal business hours, but can also be scheduled in evenings or Saturdays, if required. Water Meter Installation Technicians from NMS will also be soliciting from door to door leaving reminder notices and making an effort to replace meters while in the local area. Customers are asked to secure loose pets, and to have the area around the water meter accessible and clear of storage. For additional information about the water meter replacement project please visit Danvers DPW website. For information about the water metering technology, please visit websites of Neptune Technology Group, and Elster Solutions.
Danvers Electric The electric meter replacement will be conducted at approximately 13,000 electric utility customers in Danvers MA. A pilot deployment of the metering systems was completed in the summer of 2011, and Town-wide deployment with NMS will begin in February of 2012. All electric customers will receive a notice announcing the start of the Town-wide deployment program, then a second notice when NMS begins work in your area. Access to homes will not be necessary to install the new electric meter. Most electric meters are located outside of the home. The meter replacement will require an electric service disruption of approximately 5 minutes. Prior to the electric meter replacement, the NMS employee will always attempt to contact the customer by knocking on the door.For additional information regarding the electric meter replacement program please visit: Danvers DPW. For information about the electric metering technology, please visit website of Elster Solutions.
Benefits of the New Metering Systems
The new metering systems will provide accurate meter readings to both customers and the Danvers Business Division. Customers' bills will be more accurate, because the Town will be able to download electronic readings daily, eliminating the occasional need for estimated billings. Customers moving to a new location or starting or stopping their electric service will see faster turnaround in making changes to their account. The environment will benefit, too! We’ll reduce the number of vehicles on the road by reducing fossil fuels and eliminating of carbon dioxide emissions. Smart meters will allow us to pinpoint outages and respond more quickly, which means better service to you.
National Metering Services in Danvers
All National Metering Services, Inc. employees will be in uniform and display proper identification. Their vehicles will also be appropriately marked with the company name. Each installer employed has had CORI background checks performed prior to employment on this project. |
