At the conclusion of the contract, 391 accounts remained unaddressed. However, only 227 of those actually required new meters. The rest were properties that either did not meet the criteria for replacement or did not reflect typical residential consumption.

Of the 227 pending installations, 94 could not be completed due to property access issues—many of which involved vacant buildings or unresponsive owners. Despite multiple notifications and outreach efforts by NMS, access couldn’t be secured in time. The Town of Kearny’s Water Department later took over the remaining replacements, continuing to move the project forward.

The impact of replacing over 7,600 meters went beyond improved technology—it helped restore confidence in the town’s utility systems. Where residents once received years of estimated bills, they now had clear, verifiable data. Where confusion once reigned, there was now fairness and transparency.

Accurate metering laid the foundation for improved customer service, better water management, and smarter decision-making by the local government. This project didn’t just solve a problem—it set a new standard for what residents could expect from their local utilities.